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Not clear on the difference between policy, plan and program? Here’s an example: Policy: Ensure staff are safe in clients’ homes. Plan: Conduct risk assessments of clients’ homes. Implement recommendations. Program: Have a risk assessment undertaken prior to commencement for all new clients. A supervisor must attend all clients homes to reassess risks and practices on a six monthly basis schedule prepared annually in advance. High risk activities to be replaced and training provided on an “as needed” basis. |
Not clear on the difference between policy, plan and program? Here’s an example: Policy: Protect staff from aggressive behaviour. Plan: Monitor aggressive behaviour and analyse for triggers. Program: Note times and durations of aggressive behaviour. Note any changes to routine or visitors or diet prior to aggressive behaviour. Analyse data to look for patterns and possible triggers. Implement controls for triggers and ensure appropriate staffing if triggers occur. |